Privacy Policy

1. General

This Privacy Statement outlines how pirinplast.com
collects and handles personal data when you browse the website, submit an enquiry, or request a quotation.
If you do not accept the terms described below, please discontinue use of this site.

This policy may be revised when applicable legislation or site functionality changes. We recommend reviewing it periodically.

2. Categories of data collected

Depending on how you interact with the site, the following data may be gathered:
contact details (name, email address, telephone number), company and invoicing information, RFQ and enquiry details,
and technical connection metadata (e.g. IP address, device/browser type, cookies).

3. Enquiries & RFQ Processing

When you submit an enquiry or RFQ, the data provided is used for: processing your request, communicating regarding its status,
preparing technical proposals, generating quotations where applicable, and delivering pre- and post-enquiry support.

Legal basis: performance of pre-contractual measures at the data subject’s request and/or compliance with legal obligations (e.g. tax and accounting requirements).

4. Business accounts

Should a registered account be created, the minimum necessary data is stored to facilitate login,
provide access to enquiry and order history, and streamline future interactions with the site.

5. Communications (forms, email, messages)

When you reach out via a contact form, email, or other messaging channel, the information you provide is used solely to respond
to and process your enquiry. Correspondence may be retained for a reasonable duration to maintain a support and communication record.

6. Cookies, analytics & consent

This site deploys cookies that are essential for core functionality (e.g. form state, session management) and, subject to your explicit consent, for analytics and/or marketing purposes.
Non-essential cookies remain inactive until you make a selection through the consent banner.

Full details are available on the dedicated Cookies Policy page.

7. Data recipients

To maintain website operations and fulfil business functions, strictly necessary data may be shared with selected service providers,
including: hosting infrastructure providers, logistics and freight partners, payment processors, and technical support contractors.
Each provider receives only the minimum data required to perform their designated service.

8. Data retention period

Personal data is retained only for the duration necessary to fulfil the purpose for which it was originally collected.
Commercial and invoicing records may be preserved for longer periods where mandated by law (e.g. tax or accounting obligations).
Cookie consent preferences are stored locally in your browser in accordance with your selection.

9. Security (HTTPS/SSL)

All communication with this site is encrypted via HTTPS. Additional security measures are implemented to prevent
unauthorised access, including role-based access controls, regular software patching, and infrastructure monitoring.

10. Your rights under GDPR

You are entitled to exercise the rights of access, rectification, erasure, restriction of processing, data portability, and objection, where applicable.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.